Mjaldur Arctic Privacy Policy

At Mjaldur Arctic, we prioritize your privacy and protect your data. Here's a summary of how we handle your information:

  1. Information Collection: We collect your name, email, phone, and payment details for bookings and communication.
  2. Website Usage Data: Non-personal data like IP addresses and browsing information are collected to enhance website functionality.
  3. Information Sharing: Trusted third-party providers may assist with services like payment processing, support, and marketing.
  4. Legal Requirements: We may disclose your data as required by law or to protect our rights.
  5. Data Security: We use security measures to safeguard your data, but no internet transmission is 100% secure.
  6. Data Retention: We retain your information as needed for our services or legal obligations.
  7. Your Rights: You can access, update, correct, or delete your data by contacting us at magnus@mjaldur.is.
  8. Cookies: We use cookies to improve your browsing experience; you can adjust settings in your browser.
  9. Third-Party Links: We're not responsible for third-party website privacy practices.
  10. Policy Updates: We may update our policy to reflect changes in practices or legal requirements.

By using our services, you agree to our privacy policy terms. For any concerns, contact us at magnus@mjaldur.is.

Mjaldur Arctic Cancellation Policy

Cancellation Requests

  1. To cancel your tour with Mjaldur Arctic, please send a written confirmation via email to magnus@mjaldur.is. The cancellation request must be confirmed by Mjaldur Arctic to be valid.
  2. Refund Eligibility:
    . You can cancel your tour up to 24 hours before the scheduled departure time and receive a full refund, excluding a 3% card fee, which is non-refundable.
    . No refund will be provided for cancellation requests received within 24 hours of the tour's departure time, including bookings made within 48 hours before departure.
  3. Late Arrival: Please note that if you are late for a tour, your seat on the tour cannot be guaranteed or refunded.

Changes or Cancellation by Mjaldur Arctic

  1. Mjaldur Arctic reserves the right to change or alter tour itineraries in response to weather or road conditions.
  2. Tour itineraries may be changed or canceled to ensure the safety of passengers and staff. In the event of tour cancellation, Mjaldur Arctic will offer an alternative arrangement or another tour for the customers to choose from. If preferred, customers can also opt for a refund of the tour fee, excluding the 3% card fee.

Please be aware of our cancellation policy before booking a tour with Mjaldur Arctic.